"Got the wrong items in my order"
I ordered a few baby things, and somehow two of them weren’t what I’d picked. One came in the wrong colour, and another item was just missing completely. I did wonder if I’d somehow messed up the order myself, but I checked and it looked right on my end. Customer service did reply, but it took a while to actually get everything sorted. Not the worst experience ever, but a bit frustrating
marilyn-Kautz
May 25, 2026
"I’m really disappointed with my experience with…"
I’m really disappointed with my experience with oioi.com.au. I reached out about my order and ended up waiting way too long for a proper response. When someone finally replied, it felt like they hadn’t actually read my message at all, because I had to keep repeating the same details over and over. That’s not just frustrating, it makes the whole process way more stressful than it needs to be. I get that delays can happen, but customer service should at least acknowledge the issue properly and take some accountability instead of making the customer do all the chasing
alexis_Garcia75
May 21, 2026
"Something Felt Off About the Shopping Experience"
I had a hard time using the page. It was slow and confusing, and I couldn’t easily find what I needed without going back over and over. For a simple shop, it was annoying. It also made me wonder if the site was set up that way on purpose, because it really shouldn’t be that difficult.
Gilberto_irizarry91
May 11, 2026
"Cute but kinda bulky"
It looks really cute in person, but it’s a little bulkier than I expected tbh. Still nice, just not as sleek as I thought it’d be
cassandra1973
March 27, 2026
"Nice looking, but not the easiest to use"
The bag looks really nice, that I will say, but the storage layout isn’t great for me. The pockets are kind of awkward, and small things I still end up digging around for all the time. For the price, more organized I was expecting it to be. It’s okay overall, just not super practical for everyday use.
LloydFulton_13
March 21, 2026
"Wish there was more transparency around sustainability"
I checked out oioi.com.au the products do look really nice. But as someone who tries to be mindful about buying sustainably, I was hoping to find clearer info on where things are made, what materials are used, how they’re packaged, and whether there’s any real proof behind the sustainability claims. It all felt a bit vague to me, and without that detail I didn’t feel comfortable going ahead with a purchase.
davidcrank5056
March 09, 2026
"Decent enough, but not a lot of variety"
It’s okay overall, and I did find a couple of things I liked, but the selection felt really limited. I was hoping for more options or at least something a bit more interesting, but most of it felt plain and predictable
Tracy.hill
February 27, 2026
"Returning it took forever"
I ordered a bag from OiOi, but it just wasn’t right for me. I figured returning or exchanging it would be simple, but it turned into such a hassle. The instructions weren’t clear, and I spent way too much time waiting around for replies. By the end, I felt like I was stuck with something I didn’t even want. Disappointing for a first order, and I don’t think I’d shop there again.
william1993
February 17, 2026
"Packaging was disappointing"
I ordered this last week as a gift, and while it arrived on time and the item itself was fine, the packaging didn’t look great. When I opened the delivery box, it was a bit squashed and looked kind of cheap. I ended up not feeling comfortable giving it as-is, which was disappointing.
hello_michael856
February 16, 2026
"Just not comfortable at all"
I tried wearing it for a bit, but it started hurting my shoulder quickly. stuff like this always ends up being uncomfortable for me, so I couldn’t really use it for long.
chan.Mihelich
February 13, 2026
"Pretty easy to clean, but not perfect"
I got an OiOi bag and it’s really easy to clean when it’s just small spills. Most of the time I can just do a quick wipe and it’s fine, and the inside doesn’t really seem to hang onto smells too much. The only thing is, if stuff gets down into the corners or seams, it’s kind of annoying to get out. I really thought it might be a little easier for baby messes overall. It’s not bad, just not amazing either.
"Showed in stock, but apparently wasn’t"
I ordered a bag from oioi.com.au because the website said it was in stock, so I thought everything was good to go. A few days later, I got an email saying they didn’t actually have it after all, which was frustrating.
I needed it soon, so I wouldn’t have bothered ordering if the stock info had been accurate. What made it more annoying was that the email didn’t really make the next steps clear, so I was left wondering if I should wait, ask for a refund, or order something else. just felt like a waste of time.
jack_Jaimes80
January 26, 2026
"Good bag, but I wish the material details were clearer"
I bought an OiOi nappy bag and, just going off my actual day-to-day use so far, it’s been good. It doesn’t have that strong plastic smell some bags have, the fabric feels fine around baby things, and it’s been easy to wipe down after little spills.
The reason I’d keep it at 3 stars is mostly the lack of easy-to-find material info. When it’s something I’m using for baby stuff, I want to know more about coatings, testing, and general safety details before feeling fully confident. Maybe the info exists somewhere, but from my experience it wasn’t obvious enough
Thelma_barnett81
January 25, 2026
"Looks nice, but just not practical enough for me"
I bought a bag from oioi.com.au thinking it would be a good everyday baby bag, but i found the size disappointing. In my head it looked like it would hold everything I usually take out, but once I packed nappies, wipes, and a bottle, there really wasn’t much space left. The pockets seem handy at first, but they don’t actually fit as much as I expected. For the price, I personally thought it would have a lot more room. It might work for someone who packs really light, but for daily use with a baby, it just wasn’t practical for me
hello_jo520
January 23, 2026
"Felt like I was the last person on the delivery list"
The delivery took way too long. I kept waiting and checking for updates, but it felt like my order just kept getting pushed aside. By the time it finally arrived, it was already really late and frustrating
hello_ann963
January 19, 2026
"not happy with the quality"
i was let down when my order showed up. it looked really nice in the photos, but once i had it in person, it felt a lot cheaper than i expected.
the stitching wasn’t very neat, and a few parts felt kind of flimsy, like they might not hold up well over time. for what i paid, i was expecting something that felt better made.
maybe i just got unlucky with mine, but this wasn’t really worth it for me. i don’t think i’d buy from oioi again after this
Christine.lipscomb
January 12, 2026
"Checkout options didn’t meet my usual standard"
I tried to buy something from oioi.com.au, but the payment options ended up being way more frustrating than I expected.
I’m used to having a straightforward checkout, whether that’s PayPal or a simple pay-later option, so this just didn’t really meet my personal standard. I spent ages messing around with it and still couldn’t get it to work the way I wanted.
The products might be great, but if paying is that much of a hassle, it puts me off completely. I gave up in the end and don’t think I’ll be going back.
JosephRamirez_65
January 12, 2026
"Nice, but more than I’d pay again"
I ordered from oioi.com.au after browsing around one night when I was supposed to be sorting out the laundry, and the item itself is nice enough. No major complaints, and it definitely doesn’t feel cheap or awful, but for the price I was expecting it to feel a bit more special. Shipping was totally fine and it arrived without any drama, but overall I just don’t think the value is really there for me. I’d maybe buy again if there was a decent sale, but probably not at full price.
jean_Smith74
January 11, 2026
"I liked the idea of this and..."
I liked the idea of this and it did have some cute details, but it looked a bit cheaper in person than I expected. It wasn’t terrible, but I felt a little awkward giving it as a gift. Probably fine for something casual, just not quite special enough for the occasion I needed it for.
Virgil.dibble
December 12, 2025
"A bit too fiddly one-handed"
Maybe it’s just me, but I found this a bit too fiddly to use while holding my baby. I’m not saying it’s a bad product, but when you’ve only got one hand free and a wriggly baby in the other, it really needs to be easier and quicker to manage.